1. What is TelAssurance?
TelAssurance is a virtual healthcare membership that provides unlimited telemedicine visits, free prescriptions, and discounted medical services without the need for insurance.
2. How does the membership work?
Members get access to virtual doctor visits, prescription savings, weight loss treatments, and lifestyle services at a fixed low cost with no copays, deductibles, or hidden fees.
3. Is TelAssurance insurance?
No, TelAssurance is not insurance. It is a membership-based healthcare service that offers affordable telemedicine and prescription benefits without the complexities of traditional health insurance.
4. What states is TelAssurance Virtual Care available in?
Currently, TelAssurance Virtual Care is available in Ohio, Florida, Michigan, West Virginia, Arizona, Nevada, Montana, Colorado, and Utah, with plans for expansion.
5. What is the Plus Rx Program?
The Plus Rx Program provides access to over 600 medications at no additional cost, with the full medication list available at 64,000+ retail pharmacies and the option to receive chronic medications delivered for free via Home Delivery. All Plus Rx Home Delivery orders for chronic medications are fulfilled by Prescription Mart.
6. Can I use my own doctor with the Plus Rx Program?
Yes! The Plus Rx card allows you to fill eligible prescriptions whether they are prescribed by a TelAssurance provider or your own doctor.
7. What weight loss treatments are available?
Members have access to GLP-1 injections and oral weight loss medications at low costs with free virtual consultations and home delivery.
8. Does TelAssurance offer treatment for ED and hair loss?
Yes! Our Lifestyles Clinic provides discreet virtual consultations and free prescriptions for ED, hair loss, and acne treatments through the Plus Rx Program.
9. Do employers offer TelAssurance as a benefit?
Yes! TelAssurance offers group membership plans for businesses of all sizes, helping employers provide affordable healthcare options to their teams.
10. Does TelAssurance use compound pharmacy partners?
Yes! TelAssurance partners with several licensed compounding pharmacies across the U.S. to ensure personalized treatment plans meet the unique needs of each member. The pharmacy selected for each treatment is based on clinical appropriateness, location, and medication availability.
Our current compounding pharmacy partners include:
Hallandale Pharmacy
Fort Lauderdale, FL
1-954-455-3822
Belmar Pharmacy
Odessa, FL
1-877-418-4692
Strive Pharmacy
Gilbert, AZ
1-480-626-4366
Vigor Compounding Pharmacy
Athens, OH
1-888-562-0950
If you are having a medical emergency, call 911 or proceed to the nearest emergency room.
7 days a week:
Reduced hours on major holidays:
© 2025 First Step Telehealth. All rights reserved.
Disclosure: TelAssurance is a telehealth membership and Rx Program. This is not insurance.