Telemedicine is transforming healthcare by providing virtual medical consultations that remove the need for in-person doctor visits. With TelAssurance, members enjoy unlimited telemedicine visits with state-licensed nurse practitioners, ensuring fast, hassle-free healthcare from home. Our 365-day-a-year access allows members to receive urgent care, ongoing condition management, lifestyle treatments, and prescription support, all with no copays, no hidden fees, and no insurance required. Experience affordable, reliable virtual care whenever you need it with phone or video consultations at no extra cost.
1. Sign Up for Membership
Become a TelAssurance member to unlock unlimited telemedicine visits and free prescriptions through the Plus Rx Program.
2. Schedule Your Appointment
Log in to our secure member portal, select a state-licensed provider, and choose a convenient time for your phone or video consultation.
3. Virtual Consultation with a Provider
Speak with a licensed nurse practitioner who will assess your symptoms, provide medical advice, and, if needed, prescribe medications available.
4. Get Your Prescription & Treatment Plan
Acute prescriptions included on the Plus Rx list can be filled at 64,000+ retail pharmacies or get chronic medications delivered to your home for free.
✔ Allergies
✔ Anemia
✔ Asthma
✔ Cellulitis
✔ Cold-like symptoms
✔ Constipation
✔ Diarrhea
✔ External ear infection
✔ Eye complaints
✔ Fever
✔ Flu-like symptoms
✔ Gastric reflux (GERD)
✔ Gout
✔ Headache
✔ Heartburn
✔ Hemorrhoids (external only)
✔ Infections of the skin
✔ Irritable bowel syndrome
✔ Migraine
✔ Mouth sores (canker/cold)
✔ Nausea
✔ Nose bleeds (mild to moderate)
✔ Pinworms
✔ Sinus infections/pain/pressure
✔ Sore throat
✔ Thyroid disease
✔ Ulcers (PUD)
✔ Upper respiratory infections
✔ Urinary tract symptoms
✔ Varicose veins
✔ Viral infections
✔ Vitamin deficiency
✔ Vomiting
✔ Animal bite/scratch
✔ Back pain
✔ Burns (mild)
✔ Dental pain/abscess
✔ Extremity pain
✔ Joint pain
✔ Leg pain/swelling
✔ Skin lesions
✔ Small wounds/cuts/blisters
✔ Sunburn
✔ Acne
✔ Athlete’s Foot
✔ Chickenpox
✔ Dermatitis
✔ Hair loss
✔ Impetigo
✔ Insect bite/sting
✔ Lice
✔ Nail infection
✔ Poisonous plant rash
✔ Psoriasis
✔ Rashes
✔ Ringworm
✔ Rosacea
✔ Scabies
✔ Shingles
✔ Skin growth
✔ Skin irritation
✔ Swimmer’s itch
✔ Tick bite
✔ Wart
✔ Bacterial vaginosis
✔ Candidiasis vaginosis
✔ Chlamydia treatment
✔ Genital herpes treatment
✔ Gonorrhea treatment*
✔ Hepatitis B screening
✔ HIV PrEP and nPEP*
✔ HIV screening
✔ Human papilloma virus (HPV)
✔ Sexually transmitted infection partner treatment*
✔ Sexually transmitted infection screening
✔ Syphilis*
✔ Trichomoniasis treatment
✔ A1C test
✔ Comprehensive health screening
✔ COVID-19 antibody testing
✔ Diabetes screening
✔ Fatigue evaluation
✔ Hepatitis C screening
✔ Hepatitis B screening
✔ High blood pressure screening
✔ High cholesterol screening
✔ HIV screening
✔ Medication refills
✔ Pregnancy test
✔ Sexually transmitted infection screening
✔ Smoking cessation
✔ Thyroid disease screening
✔ Titer test
Note: Conditions listed are generally suitable for telemedicine. Conditions with a (*) can be evaluated through telemedicine but will likely be referred for in-person treatment. If you are having a medical emergency, call 911 or proceed to the nearest emergency room.
Payment processing fees will apply. Please check territory map for eligibility.
TelAssurance is headquartered in Columbus, Ohio, offering nationwide access to the Plus Rx Program and affordable prescriptions. Our Virtual Care telemedicine services are currently available in Ohio, Florida, Michigan, West Virginia, Arizona, Nevada, Montana, Colorado, and Utah, with plans for expansion. Members in these states can schedule virtual visits from home or while traveling.
If you are having a medical emergency, call 911 or proceed to the nearest emergency room.
7 days a week:
Reduced hours on major holidays:
© 2025 First Step Telehealth. All rights reserved.
Disclosure: TelAssurance is a telehealth membership and Rx Program. This is not insurance.
